About

Introducing GoodCall Telecom - Your Proficient Telecoms Partner 

At GoodCall Telecom we have been providing cost-effective customised landline and telephony services to businesses and residential users since 2013.

Using proven technology and the latest innovations, we work together with the renowned Dail123.co.uk company to offer you transparent, economical, and proficient VOIP telephony services.

GoodCall Telecom is a service from Dial123 LTD. Registered in England & Wales #08456174 | UK VAT #172145622

Our VoIP Network

Our entire network is built up using carrier grade equipment to offer our customers a reliable service. With switching and hardware from vendors such as Cisco and Dialogic, and cutting edge open-source software to handle switching and application logic, you can be assured of quality and reliability at a realistic price. And for added peace of mind, all of our equipment adheres to strict SIP standards.

Redundancy

The network was built from the ground up with redundancy and resilience in mind.

  • Each node within the network has at least one hot standby and will seamlessly switch over without interrupting signalling, which means all active calls will be maintained.
  • All critical hardware is hosted across multiple data centres in the UK and EU, allowing service continuity in the event of a data centre failure.
  • All databases are replicated across multiple data centres, and all hardware has hot standby hardware, guaranteeing continuity of service no matter what happens.

Manage your PBX Online

By using the latest technology our customers can easily manage their entire telephony online in their browser. Features and settings can be changed at any time form any location. Contact us today to discuss how you can have the same benefits.

No Minimum Contracts

We want you to use our services because we’re good, not because you’re stuck in a contract you can’t get out of. That’s why all of our contracts are on a month to month basis.

No being tied into a contract you no longer require, and no additional admin charges or contract renewal payments. You won’t see new customers getting better deals than existing users, and we work tirelessly to make sure our customers want our services.

If you want us to confirm the above benefits, contact us today and let us know your requirements.

GoodCall Telecom values

GoodCall Telecoms can supply, install and maintain traditional pbx telephone systems from leading brands such as 3CX, Cisco CUCM, Asterisk , NEC, Samsung and Panasonic. We have great experience in providing the most up to date cloud services, and we are skilled in working with your current systems.

Your business communications are vital to your company. Even minor problems can be expensive and cost you lost orders and the trust of your customers. In the modern mobile age, you need to connect and communicate using a range of devices from any location, and at all times. That’s why we provide access to fast, affordable, and reliable business phone systems that help you stay connected.

Delivering a range of services and benefits offered by traditional phone networks, or modern VOIP telephony, GoodCall Telecom can help you save money on calls and services, offer a reliable service, and make VoIP available in every part of the world through an internet connection.

We work alongside some of the UK’s most respected business telecoms providers like BT and Virgin Media, to provide customers with highly reliable, scalable, and cost-effective voice communications.

We have found that businesses have immediately profited by adopting IP telephony, enjoying greater flexibility, versatility, and reliability from day one. Another benefit is that our VoIP service leads to reduced call rates, so there’s huge potential for saving money by combining your fixed/mobile telephony and using GoodCall as your service provider.

We can also make your company sound good by creating a professional on hold voice over production for your business phone system. You can choose from a selection of voice over artists, and a range of music, so you have the right tone of voice for your business and on hold music just right for your customers.

Our services are flexible and can be customised to meet your personal or business telephony requirements, talk to us about your needs and let us show you what we can offer.